About · The Sole-Trader Promise

Specialist Bathroom
Installer in Basildon.

Run by Shane Mills — a single point of accountability from your first enquiry to the final walk-through.

The Story

Fully managed, start to finish.

SM Plumbing & Property Services is a specialist bathroom installer built on one principle: the person you brief is the person who builds your bathroom. No hand-offs, no mystery sub-contractors arriving on day three.

Every project is fully managed in-house: design coordination, plumbing, electrics, plastering, tiling and finishing. We deliver around 30 high-end bathrooms a year — deliberately a small number, because every one is built by us, not for us.

Our work is concentrated in Essex — Basildon, Brentwood, Billericay, Hornchurch and Chelmsford — close enough that we can be on site within an hour if anything ever needs attention.

10+
Years Trading
120+
Bathrooms Fitted
4.9★
Google Rating
£7.5k
Projects from

We don't fix dripping taps. We build the room you'll spend twenty minutes in every morning for the next ten years — and we build it like we'll have to live with it.

— Shane Mills · Founder
The Specialist Approach

Four things we do differently.

Specialist installers, not generalist builders — and a pace deliberately matched to high-end finishing work.

Total Technical Coordination

Every trade — plumbing, electrics, tiling, plastering — runs to a single sequence. No waiting on no-show contractors.

Quality Over Speed

3–4 weeks per project, fixed at quote stage. We don't book three jobs at once and shuffle the schedule.

Basildon Focus

Local-first scheduling. Most projects within a 30-mile radius of Basildon — we know the housing stock and the regs.

Material Mastery

Large-format porcelain, microcement, natural stone — we work with the substrates that intimidate generalists.

06 — Two ways to start

Pick the route that
suits where you're at.

Just a question

Contact us

A quick message — perfect if you're early in your thinking, want availability, or have a one-off plumbing job.

or call direct
01375 430300smpandp@hotmail.com
Mon–Sat · 7am – 6pm
Ready to scope it

Get a Quote

A guided 9-step questionnaire that captures everything Shane needs to write a fixed-price quote — usually back within one working day.

  • 9structured questions
  • ~3minutes to complete
  • £0cost & obligation-free
Saves as you go · No spam · No call centre